Founded in 2006, Technology Services & Solutions is an innovative, customer-driven company providing automated data collection solutions that improve business processes and worker productivity throughout the supply chain.
Our established systems expertise and industry leading partnerships let us design and implement value-added solutions for automotive, textiles, furniture, electronics, food services, pharmaceutical, manufacturing, and distribution operations.
We're not a catalog. We're the people who come look at your floor, recommend equipment we'd stand behind ourselves, install it, and answer the phone when something goes wrong two years later.
If you take care of the customer, no matter what they need, the business will take care of itself.
Daniel J. CianoPresident & CEO
We're old school about it. We show up and solve problems outside the box. And because we answer to our customers rather than to a corporate approval chain, we can react quickly — if it's possible, we'll make it happen.
We're based in Charlotte, North Carolina. We serve the Southeast regionally with on-site support, and handle multi-site deployments across North America — so a customer who starts with one facility doesn't have to find a new partner when they add the next four.
Four commitments that have kept customers with us since 2006.
If a lower cost option fits, or what you have will do, we'll tell you. We only recommend what meets your needs — and if we don't have the answer, we'll find it or tell you who does.
Old school, and we mean it. Consulting, installation, and on-site support are part of the job — not a line item we hope you never use.
We react quickly and solve outside the box. There's no corporate approval chain standing between your requirement and our answer — we don't have to ask permission to deliver. If it's possible, we'll make it happen.
Our mission is to apply experience, dedication, and creativity to deliver the best value solutions that satisfy our clients' real needs. Understanding those needs and delivering the right solution is a win for both sides — that's the TSS Value-Added Business Partnership philosophy.
Most VARs are built around hitting a large sales quota. If your requirement is small, it gets ignored, or deprioritized.
We're built the other way around. Take care of the customer, whatever they need, and the business follows. That's not a slogan, that's built into our DNA.
You could order equipment directly from a national distributor. Here's what you'd be giving up:
Our partner status works in your favor too. When something has to be escalated to the manufacturer, that's our call to make, not yours — we hold the relationship, we chase the warranty claim, we manage the repair.
Large distributors are efficient at taking orders. They are not accountable for whether the solution works, and rarely add value.
Daniel J. Ciano
President & CEO
Dan founded TSS in 2006 and still takes the calls himself. If you're talking to us about a requirement, you're talking to someone who can commit to it.